Posted on Dec 18, 2017 4:19:38 PM by Allison Morin
One of the most challenging aspects health systems face when implementing a clinical communication and collaboration platform is texting etiquette. Because texting removes the non-verbal signals that allow us to understand the tone and context of a message, we often add emojis to convey feelings, and to be fun or polite. But given the number of distractions physicians, nurses and clinical staff face, sometimes even a “thank you” can be a major interruption.
Posted on Feb 13, 2017 11:21:10 AM by Marnie Hayutin
Single-department and stand-alone solutions are becoming relics of the past. Today’s communication technology must integrate effectively with critical hospital systems and established workflow protocols.
Posted on Dec 16, 2016 9:41:38 AM by Jose Barreau, MD, CEO
The only thing more dangerous than revealing protected health information is mixing it up.
Posted on Aug 23, 2016 3:54:59 PM by Jose Barreau, MD, CEO
Much has been discussed about how real-time clinical communication can improve patient outcomes, reduce medical errors and streamline clinician workflow. You may not realize, however, that better clinical communication also leads directly to higher patient satisfaction scores.
Posted on May 16, 2016 11:54:00 AM by Marnie Hayutin
UPDATE: 12/22/2016—After further review, The Joint Commission has reinstated its ban on the texting of physician orders.
As the leader in healthcare secure texting, Doc Halo collaborated with The Joint Commission on the research that led to the May 2016 reversal of a previous ban on the texting of orders and continues to work with the organization to arrive at best practices.